Frequently Asked Questions

Everything you need to know about bringing Wms&Co. into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for home decor items?

We offer a 30-day return window for most items in their original packaging. Please note that personalized or final sale items are not eligible for return.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

Are your products sustainably sourced?

At Wms&Co., we prioritize ethical manufacturing and sustainable materials. Many of our home goods are handcrafted by artisans using eco-friendly processes.

What should I do if my item arrives damaged?

If your order arrives damaged, please contact our support team within 48 hours of delivery with photos of the damage. We will arrange for a replacement or a full refund immediately.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team.